At De Perfume Shop, your privacy is important to us. We are committed to protecting your personal information and keeping it safe. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop on our web

Who We Are:-

De Perfume Shop is an online store based in the United Kingdom, selling genuine perfumes and fragrance products. We are responsible for handling and protecting your personal data.

Contact Details:
Website: www.deperfumeshop.com
Email: sales@deperfumeshop.co.uk
Location: London, United Kingdom


Information We Collect:-

We collect and process the following types of personal data:

We may collect the following information when you use our website or place an order:

Personal Details

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

Account Information

  • Login details (passwords are encrypted and secure)

Order & Payment Information

  • Products you purchase

  • Order history and invoices

  • Payment details (processed securely by trusted payment providers)

Technical Information

  • IP address

  • Browser and device type

  • Pages visited on our website

  • Date and time of visits

Customer Communication

  • Messages sent to our support team

  • Reviews, feedback, or survey responses


How We Use Your Information:-

We use your information to:

Process Orders

  • Confirm and deliver your orders

  • Send order updates and invoices

  • Handle returns and refunds

Manage Your Account

  • Create and manage your account

  • Allow access to order history

  • Update your personal details

Customer Support

  • Respond to your questions

  • Resolve issues or complaints

Marketing (With Your Permission)

  • Send offers, discounts, and product updates

  • Recommend products you may like

Improve Our Website

  • Understand how visitors use our site

  • Improve website performance and user experience

Legal & Security Purposes

  • Prevent fraud

  • Comply with legal obligations

Cookies and Tracking Technologies:-

We use cookies to improve your browsing experience.

Types of Cookies We Use:

Essential Cookies

  • Required for website functionality

  • Enable you to navigate and use features

  • Remember items in your shopping basket

Performance Cookies

  • Help us understand how visitors use our website

  • Collect anonymous statistical information

  • Allow us to improve website performance

Functional Cookies

  • Remember your preferences and settings

  • Personalize your experience

  • Recognize you when you return to our site

Marketing Cookies

  • Track your browsing habits

  • Deliver targeted advertisements

  • Measure the effectiveness of marketing campaigns

You can manage your cookie preferences through your browser settings or our cookie consent tool on the website.

How We Share Your Information:-

We do not sell your personal data.

We only share your information with trusted third parties such as:

  • Payment providers

  • Delivery and courier companies

  • Website hosting and email services

  • Legal authorities (if required by law)

All partners are required to keep your data secure.


Data Security:-

We use strong security measures to protect your information, including:

  • SSL encryption

  • Secure servers

  • Password protection

  • Limited staff access

While no system is 100% secure, we take all reasonable steps to protect your data.

 

Marketing Emails:-

We only send marketing emails if:

  • You have given consent, or

  • You have previously purchased from us (for similar products)

How to Stop Emails

  • Click “unsubscribe” in our emails

  • Update preferences in your account

  • Email us directly

You will still receive essential order and service messages

 

Third-Party Links:-

Our website may contain links to other websites. We are not responsible for their privacy practices. Please check their policies before sharing information

 

Children’s Privacy:-

Our website is not intended for children under 16. We do not knowingly collect data from children.

 

Contact Us:-

If you have any questions about this Privacy Policy, please contact us:

📧 sales@deperfumeshop.co.uk
🌐 www.deperfumeshop.com
📍 London, United Kingdom

We aim to respond within 30 days

 

Your Trust Matters:-

At De Perfume Shop, we value your trust and are committed to protecting your privacy.
Shop with confidence — your data is safe with us